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Safety

Child Safety Standards

Last updated: January 14, 2025. HigherCall is unequivocally committed to protecting children from sexual abuse and exploitation.

1. Our Commitment to Child Safety

HigherCall takes the safety of children seriously and maintains absolute zero tolerance for child sexual abuse and exploitation (CSAE) in all forms. As a Christian ministry platform, we hold ourselves to the highest standards of protection and care for all community members — especially the most vulnerable.

"But whoever causes one of these little ones who believe in me to sin, it would be better for him to have a great millstone fastened around his neck and to be drowned in the depth of the sea." — Matthew 18:6

2. Definitions

Child Sexual Abuse and Exploitation (CSAE)

CSAE refers to content or behavior that sexually exploits, abuses, or endangers children — including grooming, sextortion, trafficking, or any other form of child sexual exploitation.

Child Sexual Abuse Material (CSAM)

CSAM is any visual depiction involving the use of a minor in sexually explicit conduct. The creation, distribution, and possession of CSAM is illegal and strictly prohibited on HigherCall.

3. Content Moderation and Prevention

Our Watchman AI analyzes all user-submitted content before publication, detects and blocks harmful content, and flags material for immediate human review. Our multi-layer approach includes automated detection, human review, user reporting, and continuous monitoring. Users must be 13 or older to create an account.

4. Reporting and Response

To report CSAM or CSAE: tap the "Report" button on any content, select "Child Safety Concern," and provide details. For urgent matters: [email protected].

Also report directly to:

Upon identification: content is removed immediately, accounts are suspended, NCMEC is notified as required by law, evidence is preserved, and offenders receive permanent bans.

5. Legal Compliance

HigherCall complies with all applicable federal, state, and international child safety laws including 18 U.S.C. § 2258A, EU regulations, and international standards. We maintain a 24/7 emergency contact for law enforcement requests: [email protected].

6. Community Guidelines

The following are strictly prohibited and result in immediate account termination: CSAM, grooming or solicitation of minors, sexualization of minors, inappropriate communication with minors, and any content facilitating child sexual exploitation.

7. Technology

Our Watchman AI continuously detects harmful content, identifies patterns of concerning behavior, and adapts to new threats. We regularly update algorithms, partner with child safety organizations, and conduct security audits.

8. Accountability

We publish annual transparency reports on child safety actions, regularly update these standards, and collaborate with NCMEC, the Technology Coalition, the Internet Watch Foundation, and WePROTECT Global Alliance.

9. Contact Information

10. Updates to These Standards

We regularly update these standards in response to changes in law, emerging threats, and best practices. The "Last updated" date above indicates the most recent revision.

11. Our Christian Foundation

As a Christian ministry, our commitment to child safety is rooted in biblical principles of protection, justice, and love. Protecting children is not just a legal obligation — it is a sacred responsibility.

"Let the little children come to me, and do not hinder them, for the kingdom of heaven belongs to such as these." — Matthew 19:14

12. Additional Resources