Privacy Policy

Last updated: October 2, 2024

We respect your privacy and are committed to protecting your personal information in accordance with Christian values and applicable laws.

1. Information We Collect

Personal Information

When you use HigherCall, we may collect:

  • Account Information: Name, email address, and password
  • Profile Information: Church affiliation, bio, and profile photos
  • Usage Data: Content you view, share, and interact with
  • Device Information: Device type, operating system, and app version
  • Location Data: General location (if you choose to share it)

Content You Create

We store content you create, including:

  • Posts and comments you make
  • Prayer requests and testimonies
  • Saved content and bookmarks
  • Profile updates and cover photos

2. How We Use Your Information

We use your information to:

  • Provide Services: Deliver personalized Christian content and features
  • Improve Experience: Enhance app functionality and user experience
  • Communicate: Send important updates about the ministry and app
  • Support Ministry: Help us understand how to better serve the Christian community
  • Ensure Safety: Protect users from inappropriate content and maintain community standards

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: With trusted partners who help us operate the app (under strict confidentiality agreements)
  • Ministry Partners: With other Christian organizations for ministry purposes (with your consent)

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Ongoing security assessments and updates
  • Secure Servers: Data stored on secure, monitored servers

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your account and data
  • Portability: Export your data in a readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected]

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze app usage to improve our services
  • Provide personalized content recommendations
  • Ensure app security and prevent fraud

You can control cookie settings through your device or browser preferences.

7. Children's Privacy

HigherCall is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Users

If you are accessing HigherCall from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

11. Our Christian Commitment

As a Christian ministry, we are committed to treating your personal information with the same care and respect we would want for ourselves. We believe in transparency, integrity, and serving our community with love and wisdom.

"Whatever you do, work at it with all your heart, as working for the Lord, not for human masters." - Colossians 3:23